REFUND & CANCELLATION POLICY

Refund & Cancellation Policy

Last Updated: [29-10-2025]

At Vandi Mandi, customer satisfaction is our utmost priority. Please read our Refund and Cancellation Policy carefully before making any payment.

1. Cancellations

Online cancellation options are not available on our platform.
If a customer or dealer wishes to cancel a plan or service, they must contact Vandi Mandi Customer Support directly.
The Vandi Mandi Management Team will review the request and handle the cancellation through mutual discussion and negotiation.

2. Refunds

Refunds will be processed only under specific conditions, as determined by Vandi Mandi Management, after evaluating the cancellation or issue reported.
Refunds, if approved, will be initiated within 5–7 business days to the original payment method.

3. Technical Issues in Online Payments

In case of any technical issues during online payment (such as transaction failure, double payment, or delay in confirmation), Vandi Mandi will not be responsible for any loss or delay caused by the customer's bank, dealer's bank, or payment gateway.
The issue must be resolved directly between the concerned bank and the customer or dealer.

For any clarification or assistance, please contact our support team at vmautopedia@gmail.com or call +91 95007 45060.

information that can be used to contact or identify you ( “Personal Data” ). Personally identifiable--> information may include, but is not limited to:
--> 0.1. Email address
--> 0.2. First name and last name
--> 0.3. Phone number
--> 0.4. Address, Country, State, Province, ZIP/Postal code, City
--> 0.5. Cookies and Usage Data

--> We may use your Personal Data to contact you with newsletters, marketing or promotional materials--> and other information that may be of interest to you. You may opt out of receiving any, or all, of--> these communications from us by following the unsubscribe link.

--> Usage Data
--> We may also collect information that your browser sends whenever you visit our Service or when you--> access Service by or through any device ( “Usage Data” ).

--> This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP--> address), browser type, browser version, the pages of our Service that you visit, the time and date--> of your visit, the time spent on those pages, unique device identifiers and other diagnostic--> data.

--> When you access Service with a device, this Usage Data may include information such as the type of--> device you use, your device unique ID, the IP address of your device, your device operating system,--> the type of Internet browser you use, unique device identifiers and other diagnostic data.

--> Location Data
--> We may use and store information about your location if you give us permission to do so ( “Location--> Data” ). We use this data to provide features of our Service, to improve and customize our--> Service.

--> You can enable or disable location services when you use our Service at any time by way of your--> device settings.

--> Tracking Cookies Data
--> We use cookies and similar tracking technologies to track the activity on our Service and we hold--> certain information.

--> Cookies are files with a small amount of data which may include an anonymous unique identifier.--> Cookies are sent to your browser from a website and stored on your device. Other tracking--> technologies are also used such as beacons, tags and scripts to collect and track information and to--> improve and analyze our Service.

--> You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.--> However, if you do not accept cookies, you may not be able to use some portions of our--> Service.

--> Examples of Cookies we use:
--> 0.1. Session Cookies: We use Session Cookies to operate our Service.
--> 0.2. Preference Cookies: We use Preference Cookies to remember your preferences and various--> settings.
--> 0.3. Security Cookies: We use Security Cookies for security purposes.
--> 0.4. Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be--> relevant to you and your interests.

--> Other Data
--> While using our Service, we may also collect the following information: sex, age, date of birth,--> place of birth, passport details, citizenship, registration at place of residence and actual--> address, telephone number (work, mobile), details of documents on education, qualification,--> professional training, employment agreements, non-disclosure agreements, information on bonuses and--> compensation, information on marital status, family members, social security (or other taxpayer--> identification) number, office location and other data.

-->

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